Posts Tagged ‘reducing waste’

During lunch hour, Montreal’s downtown food courts are filled with thousands of people eating lunch — almost all of them on Styrofoam plates. The meal lasts a few minutes but the Styrofoam stays in the landfill for hundreds of years.

Yet there is one major shopping centre just off the island that has switched to reusable dishes, cutlery and glasses.

(This story originally appeared in OpenFile Montréal: Ceramic plates in food courts: Laval’s doing it, why can’t Montreal?)

In November 2009, Carrefour Laval inaugurated a fully renovated, redesigned food court (or “Dining Terrace”) that incorporates a number of green initiatives — including the use of real dinnerware and cutlery.

The dish service is run entirely by the centre: food court staff bring the used plates, bowls, cups, glasses and cutlery to a giant dishwasher, and then back to the food court’s vendors (17 fast-food restaurants and 8 specialty food stores).

Carrefour Laval's giant dishwasher can clean 14,000 pieces of dinnerware per hour, using only 25 ml of water per dish. Photo courtesy of Carrefour Laval.

And the centre has gone even further. “There are no garbage cans in the food court,” explains Micheline Caron-Groulx, Carrefour Laval’s Marketing Director. “Customers bring their tray to a station where our staff sort the waste. All the organic waste goes into a pulper and is then brought to a City of Laval composting centre.”

This kind of service does cost more for restaurants than what they would pay in a traditional food court. But while Caron-Groulx did not have information on how it affects restaurants’ bottom lines, she notes that “sales are very good. We have had a lot of positive feedback from customers.”

In fact, Cadillac Fairview, the company that owns and operates Carrefour Laval, has incorporated the concept into its revitalization of the Toronto Eaton Centre, currently underway. It is also considering implementing the model in some of its other Montreal-area centres.

“I think this is where customers are at,” says Caron-Groulx. “People are looking for more ecological solutions. A few years ago it was okay to walk around with a plastic water bottle; today it’s not.”

Too expensive?

Back in Montreal, most food court diners are still eating off of plastic or Styrofoam plates. But at least one food court is trying to integrate reusable dishes. At Carrefour Industrial Alliance located on Ste-Catherine near Metcalfe, nine of the food court’s 20 restaurants use real plates or bowls. It’s a policy encouraged by the administration, although the individual restaurants are responsible for buying and washing their own dishes.

“Originally, the idea was to use all reusable dishes, but it would have been much too expensive,” explained Myriam Clouët des Pesruches, Project Manager at Ahern Real Estate Corporation, which manages Carrefour Industrial Alliance. “So instead of making it mandatory, we opted for an individual approach.” Restaurants that choose to use reusable dishes are helped out by the food court’s cleaning staff who are instructed to help collect the dishes, scrape them off, and bring them back to the restaurants. Clouët des Pesruches estimates that using reusable dishes has reduced the amount of garbage produced at the food court by half.

Fiore Bistro, at the Carrefour Industrielle Alliance food court downtown, has been using real plates and cutlery for 11 years.

Mahmoud Baioumy, co-owner of Fiore Bistro, says his restaurant was one of the first to use real dishes and real cutlery when it opened in the Industrial Alliance food court 11 years ago. “We wanted to bring Montreal up to date, with a different image,” he said. “Our customers appreciate it, especially business people: they want food that is ready quickly, but they still want real restaurant food.”

Yes, it’s costly, says Baioumy, and yes, they lose some plates and cutlery because of breakage and theft. But he believes it’s worth it. “People come back to us for the quality of our food and the service,” he said. He adds that real dishes are not only better for the environment, but they’re cleaner — straight out of the dishwasher.

While most diners interviewed said they chose their meal for the food, not the type of plates, “it can influence my choice,” said customer Noémi Lamarre, who works downtown. She eats in food courts often, and would like to see more establishments using reusable dishes. One visitor from Switzerland seemed to find the whole fast-food court set-up odd, explaining that where he comes from you just find individual restaurants, and always real dishes.

Clouët des Pesruches says the costs of implementing a system like the Carrefour Laval’s would be far too expensive for their restaurant tenants. But she does not exclude the possibility entirely. “If we can find a solution that is manageable in terms of costs, we will consider it,” she said.

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When my daughter was a baby, we happily used cloth diapers, using a diaper service at first, and later washing them on our own. But when she started daycare, I went out and bought disposables. I didn’t even bother asking the daycare if they would consider cloth diapers. I figured it was not an option.

One Montreal environment group figures differently. From September to November 2010, the SODER (Société de développement environnementale de Rosemont, which runs the Éco-Quartier program for the Rosemont–Petite Patrie borough) ran a pilot project in four daycares, where educators used cloth diapers for 30 babies and toddlers.

The program was a success. Now, SODER is preparing an offer of service to make the program available to all of the borough’s daycares on a regular basis.

“The educators were reticent at first,” recalls Charlotte Reydel, executive assistant at SODER. “They were thinking of the kinds of cloth diapers our parents used to use.” However, she says, once project organizers showed them some of the models available on today’s market (highly absorbent and attaching with Velcro or snaps), educators agreed to give them a try. At the end of the project, 90 percent of educators hoped the program would continue.

Making it easy

For the pilot project, organizers kept things simple: children still arrived at the daycare in disposable diapers and left in disposables at the end of the day. However, with the new offer of service, parents will have the option of using the washable diapers at home as well.

The key to success, said Reydel, is to offer a ready-to-go, hassle-free package. SODER collects the diapers and sends them to a laundry facility used by hospitals. “Some daycares may have tried cloth diapers before, but if they have to wash them themselves, it’s too much extra work.” She notes that the laundry facility uses peroxide, not chlorine, and ensures that there is no bacteria residue.

As far as Reydel knows, the service SODER is preparing to offer — designed specifically for daycares — will be the first of its kind. In addition to researching the different models of washable diapers on the market, project organizers visited the daycares to adapt the offer of service to their needs, and to make appropriate modifications to their diaper changing stations, for example.

The washable diaper pilot project was made possible with funding from the Caisse Desjardins De Lorimier, the Fonds Ecomunicipalité IGA – Jour de la Terre, and the Regroupement des centres de la petite enfance de l’île de Montréal.  It is just one of several projects under SODER’s Sustainable Communities initiative.

The SODER has also just released a guide on how to become an ecologically responsible daycare. The Guide du CPE éco-responsable du Québec, developed in collaboration with several daycares, is available online at www.cpedurable.org.



  • The average baby uses between 5,000 and 6,500 disposable diapers before becoming toilet trained
  • Disposable diapers make up the third largest source of garbage in our landfills, and take hundreds of years to decompose
  • In Quebec alone, we dispose of 600 million diapers per year
  • Some studies have shown that disposables increase scrotal temperatures in baby boys
  • Single-use diapers have been shown to consume greater quantities of energy and raw materials, and to generate more potentially toxic pollutants on a per-diaper-change basis

…vs. Washables

  • Washable diapers can be reused 200 times, and take just a few months to decompose; flat cloth diapers also enjoy a second life as lint-free rags
  • It takes 3.5 times less energy and 2.3 times less water to manufacture a cloth diaper
  • Washing cloth diapers at home uses about the same amount of water as a toilet-trained child or adult flushing the toilet; because of economies of scale, a diaper service generally uses less water and energy per diaper
  • With cloth diapers, you can be sure that no harsh chemicals come into contact with baby’s skin

SODER: Couches lavables

Baby Auric Diaper Service: Diaper Facts



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